Payroll Administrator
Play a key part in the smooth operation of our payroll system and supporting the financial wellbeing of our colleagues as a Payroll Administrator.
Location
1-2 days in Support Centre

Why The Works?
🏆 10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become a Payroll Administrator
As a Payroll Administrator, you will ensure our colleagues are paid accurately and in line with current legislation. You will be responsible for onboarding new starters and offboarding leavers, processing changes of details, monitoring eligibility for various allowances, and ensuring compliance with National Minimum Wage (NMW). Your role is crucial in maintaining the smooth operation of our payroll system and supporting the financial wellbeing of our colleagues.
We are also responsible for managing our fleet cars, and part of the role will be to occasionally take our unused fleet vehicles for a drive around the industrial park to keep the cars running well. It might also require occasionally taking the vehicles to their MOT & Service.
Role requirement: Full UK Drivers License.
Your Mission
- Ensuring our colleagues are paid accurately and in line with current legislation.
- Onboarding new starters and offboarding leavers.
- Processing changes of details, such as job changes, salaries, hours or location.
- Monitoring eligibility and receipt of Responsibility, First Aider, FLT and Training allowances.
- Applying changes such as P45’s, P6 & P9 tax codes or bank details.
- Ensuring compliance with National Minimum Wage.
- Gathering and checking Time & Attendance data; applying appropriate shift allowances.
- Inputting and tracking of all absences, including holiday entitlements and accruals.
- Checking Family Leave eligibility, producing Payment Schedules or relevant SMP1/SAP1/SPP1.
- Processing all Sickness absence, including fit notes, SSP1’s, RTW’s and phased returns.
- Processing AOE’s, DEA’s and Priority Orders.
- Supporting with claims for Jury Service & Carer’s Allowance.
- Handling references such as Tenancy/Mortgage and Jury Service.
- Supporting finance with the payment or collection of Expenses, Bonuses, Credit Cards & Private Mileage.
- Processing Same Day Payments where required outside of the usual payroll.
- Completing ONS, ASHE & CRO returns.
- Producing weekly finance reports, to support with accurate budgeting.
- Administration of the company fleet, including processing PCN’s, monitoring driver
- checks, booking hire cars, submitting P46C’s.
- Administering company benefits such as Cycle2Work, Babies with Love and Length of Service Awards.
Maintaining employee benefits databases, such as Health Assurance, Life Assurance, PMI and SAYE. - Supporting the maintenance of our financial wellbeing partners, Wagestream & Paystream.
- Pensions administration, deferring new joiners, auto-enrolling colleagues, processing opt-outs and contribution change requests.
- Responding to payroll queries received via phone and email in a timely and supportive manner.
- Assisting the Payroll Team Leader with any other ongoing projects.
Skills/Behaviours That Will Set You Apart
- Role requirement: Full UK Drivers License.
- Experience of working in and supporting a busy, high transaction function.
- High level numeracy and communication skills.
- Excellent attention to detail.
- Strong Microsoft Office and overall computer skills.
- Storyteller Ability to engage with colleagues, making technical payroll matters simple to understand.
Our PERKS really are ‘The Works’
- 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
- 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- 🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- 🚀 Holiday – 33 days including bank holidays.
- 💃 Holiday Purchase - Purchase an additional 5 days
- 🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- 💸 Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- 🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
- 🩺 Healthcare Cash Plan – To support your everyday healthcare costs
- 🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
Our Purpose
To inspire reading. learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
- Department
- People Team
- Role
- Payroll Administrator
- Locations
- Coleshill, Warwickshire
- Remote status
- Hybrid
- Employment type
- Full-time
- Contract
- Permanent
- Store Name
- (Support Centre, Not Applicable)
- Weekly working hours
- 38.75
- Working Days
- Weekdays
Coleshill, Warwickshire
About The Works
We don’t just sell products. We inspire reading, learning, creativity and play.
Because when people spend time doing what they love, it’s Time Well Spent.And with the right passion - It All Starts With You.
Already working at The Works?
Let’s recruit together and find your next colleague.