Team PA

Location

Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill.

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Become a Team PA

We’re looking for an experienced Personal Assistant to work with 4 of our Executive Team – Chief People and Retail Officer, Chief Supply Chain and Digital Officer, Chief Commercial Officer, and Chief Financial Officer. Reporting to EA to CEO to ensure effective leadership team / cross-functional working. You will be accountable for supporting them to maximise their time and energy, enabling them to focus on their priorities aligned with our business strategy.

Your Mission

• Demonstrating awareness of strategic objectives of the organisation and using knowledge to inform actions.

• Work with EA to CEO to keep directors aware of impending deadlines / manage expectations.
• Complex diary management
• Acting as a first point of contact, email management, responding, passing on messages / highlighting for Director’s attention
• Prepare store visits info [pre and post]
• Travel and accommodation.
• Maintaining a bring forward system to ensure team requests are responded to timely.
• Collation and preparation of information for presentations and reports.
• Organisation and support of meetings (internal and external stakeholders)
• Maintaining calendar of key dates i.e. long service awards, new stores openings/closures, team birthdays etc
• Expenses
• Colleague Facebook group approvals.
• Reward and recognition emails and cards.
• Support writing blogs and posts for MyWorks.
• Support collaborative working between functions.
• Build relationships with key business stakeholders.
• Project Management oversight - labour project - engagement survey themes and actions - who do we have worrying about what?
• Management of maintenance of the trading business calendar.

Skills/Behaviours That Will Set You Apart

• Team Player
• Agility – ability to adapt their working style to the Director’s needs.
• Confident juggling demands from multiple need to be able to prioritise and manage their time cleverly.
• Work autonomously, using their initiative but will take direction and learn from their director or manager and colleagues.
• Shows initiative and anticipation of need.
• Active interest in the company’s well-being.
• Ability to be accessible and friendly.
  
• Communication Skills: Clear and effective communication skills to convey information, instructions, and feedback to retail employees at all levels, ensuring understanding and engagement.
• Adaptability: Ability to adapt training approaches and materials to meet the diverse learning styles, backgrounds, and skill levels of employees.
• Collaboration: Collaboration with various stakeholders in the retail business, building strong working relationships with each of them.
• Time Management: Ability to manage multiple priorities and deadlines effectively, balancing the creation and delivery of training programs with other responsibilities in a retail setting.

Our PERKS really are ‘The Works’

• 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
• 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• 🚀 Holiday – 33 days including bank holidays.
• 💃 Holiday Purchase - Purchase an additional 5 days
• 🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• 💸 Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• 🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• 🩺 Healthcare Cash Plan – To support your everyday healthcare costs
• 🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Our Purpose

To inspire reading. learning, creativity and play - making lives more fulfilled.

Our Values

We are Crafty | We are Caring | We are Can-do

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact recruitment@theworks.co.uk and we’ll be happy to help!

#LIHybrid

Apply now